A professional financial advice methodology, powered by enterprise-scale technology

Deep financial services expertise meets advanced AI algorithms—enabling institutions to scale professional, holistic advice delivery without building massive field forces.

Smiling woman gesturing with hands while talking to two people across a table with a laptop.

AI-enabled capabilities

Clone your top 10% advisors and scale their performance across your entire distribution force with AI-guided best practices.

Copilot interface greeting a user named Sizwe with options to contact cashback clients, complete a cashback claim, and ask about Copilot features, plus notifications about new lead match score, compliance of 12 cases reviewed, and 5 cross-sell opportunities.Copilot AI chat interface greeting user Sizwe with tasks: contact 4 cashback clients, complete Sithle Ndlovu's cashback claim, and explaining Copilot. Notifications show 12 cases reviewed all compliant and 5 cross-sell opportunities this week. WhatsApp notification from Lifecheq shows a new lead with match score 8.2.
Icon green star with sparkles

Advisor Copilot

Your advisors' intelligent assistant

Monitors client portfolios and policy events, then proactively directs advisors to high-value activities—cross-selling opportunities, policy servicing, client follow-ups, and lead engagement.

  • Shows exactly what to do next: Prioritised daily feed
  • Nudges at the right moment: WhatsApp alerts
  • Handles paperwork automatically: Compliance, admin, servicing

Impact: 50% increase in cases per month; your advisors become more productive

Icon green star with sparkles

AdviceCheq

Quality and fraud protection

Two-layer protection: quality checks for advisors, fraud detection for executives

For advisors:

  • Real-time alerts on lapse risk, affordability, duplicates
  • NTU risk warnings on banking details
  • Helps them sell the right product

For advisors:

  • Book-wide fraud detection
  • Daily watchlist, advisor-invisible

Impact: 30% lapse reduction potential; your team becomes more effective

Platform features

Dashboard showing a new lead named Lethabo Zulu, age 34, from Heidelberg, GP with a lead score of 8.2, opportunities listed, and a 75% profile match indicating location and product needs match but language is a concern, with options to accept or reject the lead.

Lead management

Lead distribution, tracking, and nurturing to maximise conversion opportunities.

Holistic FNA engine

Intelligent Financial Needs Analysis capturing completes client circumstances in a single journey. Data captured automatically triggers AI-powered recommendations and pre-fills quotation and application forms—eliminating re-work and accelerating time-to-sale.

Recommendation summary dashboard showing 3 out of 10 needs met for Lethabo, with checkmarks for funeral cover, invest to own, and health insurance, and warnings for income protection, key man, wills and estate, professional indemnity, and tax-free savings, plus a green Share a copy button.
Profile of Lethabo Zulu, verified user with birthday today, location Heidelberg Gauteng, next meeting 14 November at 15:00, total premium R913.34, payment score 95%. Overview of insurance covers: Funeral cover (signature required) R575 per month, Income protection (in force) R720 per month, Life insurance (cover needed) R451 per month with recommendation option.

Client lifecycle management

End-to-end CRM from initial engagement through ongoing service, including integrated client portal access

Client servicing

Ongoing client relationship management, including policy amendments, claims processing and proactively reviewing client portfolios to identify coverage gaps

User profile card for Thandi Sethole, verified with client services options including amend policy, update details, submit claim, and manage beneficiaries; profile overview shows 5 out of 10 needs met with checkmarks and warnings for various insurance and savings categories.
Task list showing progress to complete 5 quests with four tasks: urgent failed debit contacting client with ±R200, low priority completing 3 FNAs with ±R800, low priority scheduling policy anniversary calls from 21 to 24 Oct with ±R600, and completed follow-up with 1 client earning ±R600.

Advisor productivity tools

Task management, client prioritisation, and workflow automation that boost advisor efficiency.

View Channel management features

Sales automation & compliance

Streamlined KYC, regulatory checks, and fulfillment workflows. All advice recorded and auditable with automatic compliance validation.

A UI showing a checklist with tasks mostly completed except 'Client checks', and a case submission summary listing life covered, premium, and cover amount for four individuals, with a total premium of R 575 and cover amount of R 270 000.
Dashboard showing active advisers at 5000 with a target of 4200, 57% advisers with 10+ policies with target 50%, and case count 16100 with target 170000; includes branch list with names, regions, managers, and number of advisers.

Distribution management

Advisor network management, performance tracking, territory planning, and distribution optimisation across all channels.

Training & gamification

Dynamic reward systems driving advisor performance and retention through real-time tracking and achievement unlocking.

User profile card for Sizwe Dhlomo showing location Heidelberg, Gauteng, branch Heidel Hills Mall, FSP accreditations, a progress circle showing 2 of 3 cases completed with current streak date Nov 10, 2024, and The Eagles leaderboard with Sizwe in third place.
Dashboard showing business metrics with case count at 35 (+5), NTU at 16% (+1), persistency at 84% (+13), stop order at 79% (+10), and products sold: Funeral 12 (+5%), Life Cover 8 (-2%), Health 4 (+10%), Retirement 8 (+8%).

Analytics & insights

Real-time dashboards providing visibility into sales funnels, advisor performance, and optimization opportunities.

View Client management features

Enterprise-ready connectivity

Seamless integration

Our platform integrates with any existing systems and augments current solutions rather than replacing them. Heavy technical lifting is handled by Lifecheq.

API-First design

Comprehensive APIs enable integration with:

  • Icon lifecheq checkmark symbol

    Existing CRM and policy administration systems

  • Icon lifecheq checkmark symbol

    Product provider platforms and pricing engines

  • Icon lifecheq checkmark symbol

    Third-party data sources and regulatory systems

  • Icon lifecheq checkmark symbol

    Payment processing and document management tools

Data security & compliance

Enterprise-grade security with full audit trails, regulatory compliance frameworks, and data protection meeting international financial services standards.

Lifecheq logo with tagline 'API-first, secure platform' surrounded by benefits: Scale with control and compliance, Integrate with modern capabilities, Deliver integrated digital health, Unlock novel data and insights, Grow with our ecosystem partners.Lifecheq logo with tagline 'API-first, secure platform' surrounded by benefits: Scale with control and compliance, Integrate with modern capabilities, Deliver integrated digital health, Unlock novel data and insights, Grow with our ecosystem partners.